Matapui Creatives
Effective Date: October 12, 2026
Website: https://matapuicreatives.com
We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how Matapui Creatives collects, uses, stores, shares, and protects personal information when you visit our website, submit an inquiry, communicate with us, or engage our services.
We process personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its implementing rules, and other applicable regulations.
1. Information We Collect
We may collect information in the following circumstances.
Information you provide directly
When you submit an inquiry, request a quotation, or communicate with us, we may collect:
- Your name
- Email address
- Contact number, if provided
- Company or business name
- Details about your project, requirements, or inquiry
- Other information you voluntarily include in your message
Information collected automatically
When you visit our website, certain technical information may be processed, including:
- IP address
- Browser type and device information
- Pages accessed and general website activity
- Date and time of visits
- Cookies and similar technologies used for website functionality
If website analytics are enabled, additional usage information may be collected as described in the Cookies and Analytics section below.
We ask that you avoid sending sensitive personal information unless it is necessary for an agreed service.
2. How We Use Your Information
We process personal information for legitimate business purposes, including:
- Responding to inquiries and messages
- Preparing quotations, proposals, and service agreements
- Communicating about projects and services
- Delivering agreed creative, marketing, and related services
- Managing client relationships and business records
- Maintaining website functionality and security
- Complying with applicable legal and regulatory requirements
Where applicable, we process personal information based on your consent, steps requested before entering into a contract, performance of a contract, compliance with legal obligations, or legitimate interests recognized under applicable law.
We do not use inquiry information to subscribe you automatically to promotional newsletters.
If we introduce marketing email subscriptions, we will provide the relevant privacy information and any consent options required by law.
3. Contact Forms and Inquiries
When you submit a message through our website, the information you provide may be stored within our website’s inquiry management system and delivered to our designated business email address.
Authorized Matapui Creatives personnel may access this information to review and respond to your inquiry.
Submitting an inquiry does not automatically establish a client relationship or service agreement.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential functionality, improve performance, and maintain security.
We may also use website analytics tools to understand how visitors interact with our website, including which pages are visited and how visitors reach our services.
Any analytics services, cookies, and related third-party processing will be disclosed and managed in accordance with applicable privacy requirements.
Browser settings may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.
5. Sharing of Personal Information
We do not sell personal information.
We may disclose personal information when reasonably necessary to:
- Authorized team members working on inquiries or client projects
- Service providers supporting website hosting, email delivery, and business operations
- Contractors or collaborators involved in delivering an agreed service, where appropriate
- Government authorities or other parties when required by applicable law
Service providers may process information on our behalf, subject to appropriate confidentiality, contractual, and security arrangements.
Where information is processed or stored outside the Philippines, we will apply the safeguards required by applicable law.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet applicable legal obligations, maintain appropriate business records, or establish, exercise, or defend legal claims.
Inquiry records, client correspondence, and project-related information may have different retention periods depending on their purpose and applicable requirements.
When personal information is no longer required, we take appropriate steps to securely delete, anonymize, or otherwise dispose of it.
7. How We Protect Personal Information
We recognize the importance of protecting personal information from unauthorized access, disclosure, alteration, or loss.
We use appropriate organizational, technical, and administrative measures based on the nature of the information and risks involved.
Access to personal information is limited to authorized individuals who require it for legitimate business purposes.
However, no website or electronic transmission method can be guaranteed completely secure.
8. Your Rights
Under the Philippine Data Privacy Act of 2012, you may have the right to:
- Be informed about how your personal information is processed
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Request blocking, deletion, or erasure where legally applicable
- Request data portability where applicable
- Seek damages and lodge a complaint with the National Privacy Commission where appropriate
These rights are subject to applicable legal requirements and exceptions.
To make a privacy-related request, contact us using the details below. We may need to verify your identity before fulfilling certain requests.
9. Third-Party Websites
Our website may contain links to external websites or services.
We are not responsible for the privacy practices of websites operated by third parties. We encourage you to review their privacy policies before sharing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, website functionality, data processing practices, or applicable legal requirements.
Updates will be published on this page, with the effective date revised accordingly.
Where required by law, we will provide additional notice of material changes.
11. Contact Us
If you have questions about this Privacy Policy, how your personal information is handled, or wish to exercise your privacy rights, please contact:
Matapui Creatives
Website: https://matapuicreatives.com
Privacy inquiries: matapuicreatives@gmail.com
We will review privacy-related requests and respond in accordance with applicable Philippine law.